Privacy Policy

1. Introduction

Welcome to Ultras Live ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including when you log in using Facebook.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

When you register for an account or use our services, we may collect:

• Name and email address
• Profile information and avatar
• Game preferences and settings
• Communication data when you contact us

2.2 Information from Facebook Login

When you choose to log in using Facebook, we may collect the following information from your Facebook account (subject to your Facebook privacy settings and permissions):

• Public profile information (name, profile picture)
• Email address (if you grant permission)
• Facebook user ID

We only access information that you explicitly grant us permission to access through Facebook's authentication system. You can control what information we access through your Facebook account settings.

2.3 Automatically Collected Information

We automatically collect certain information when you use our services:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Game activity and performance data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To create and manage your account
• To process your transactions and send related information
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and requests
• To monitor and analyze trends, usage, and activities
• To detect, prevent, and address technical issues and fraudulent activity
• To personalize your experience and provide content tailored to your interests
• To comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Facebook: When you use Facebook Login, we share information with Facebook as necessary to provide the authentication service, in accordance with Facebook's Data Policy.
• Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., hosting, analytics, payment processing).
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
• With Your Consent: We may share information for any other purpose with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to your personal information.
• Correction: You can update or correct your information through your account settings.
• Deletion: You can request deletion of your account and associated data by sending an email to play@ultras.live with the subject "Data Deletion Request" and including your account information. We will process your request within 30 days of receipt.
• Facebook Permissions: You can manage what information we access through your Facebook account settings at any time.
• Cookies: You can control cookies through your browser settings.
• Opt-Out: You can opt out of certain communications by following the unsubscribe instructions in our emails.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Facebook Data Policy

When you use Facebook Login, your use of Facebook is also governed by Facebook's Data Policy, available at https://www.facebook.com/policy.php. We encourage you to review Facebook's Data Policy to understand how Facebook collects, uses, and shares your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: